Wheelchair & Walker Caddy (Black)

If you or a loved one have an NDIS plan that includes a consumables budget, you may be eligible to claim the cost of wheelchair accessories.

We recommend consulting with your Plan Manager or Agency to confirm your eligibility and to receive guidance on the claiming process.

We are happy to provide an itemised invoice to support any eligible claims—simply contact us after placing your order, and we will send this to you.

Additionally, our products may be covered under the Mobility Aids section of Home Care Packages. Please reach out if you require an invoice or further assistance.

Contact us here.

We are currently shipping all orders placed before 12 Midday  the same day, and orders after 12 midday will be shipped the following business day from Melbourne Australia.

Purchases made on weekends and public holidays will be processed and sent the next business day. A tracking number will be provided once your order has been dispatched.

Australia

We offer flat rate Express Post shipping to AU on all orders for a low $14.95  and Standard Post Flat rate for $9.95

Please check the Australia Post website for transit times from Melbourne.

New Zealand

We offer flat rate shipping $9.95 AUD within NZ on all orders.

Please allow 2-4 working days for your parcel to be delivered.

Your parcel will be sent on international Express Courier – the fastest available service.

Visit the shipping page for more information.

If you change your mind on full priced items we are happy to provide store credit (in the form of a code to enter at checkout) for the original purchase price of the item, not including shipping costs, or an exchange if we have the item in stock, once the return is received.

Please contact us via email on info@felixandstone.com, include the reasons for the return, and attach a copy of your payment confirmation.

Items must be returned to us within 7 days of the original purchase and must be unused and in the same condition that you received it with all packaging intact (including labels, accessories and dust bag) as well as any gift with purchase received. Please allow 2 working days for your exchange to be processed.

The cost of shipping the returned item is the responsibility of the buyer and FELIX + STONE is not liable for loss or damage during transit of any product being returned. An exchange also requires payment of the shipping fee to re-ship your order. 

Visit the returns page for more information.

Made from a cruelty free vegan leather, PVC free, extremely high grade, synthetic material known as PU. This product is extremely hard wearing and durable making it the perfect option for a frequently used bag.

To clean the outside and lining, we recommend spot cleaning with water or mild detergent and air drying.

Have a question? Check out our FAQ page here, or send us a message here and we will get back to you as soon as possible.